BX Technology Consulting
01 / SERVICES
BX / BUSINESS TECHNOLOGY

TECHNOLOGY
DOESN'T OPERATE
IN SILOS.

BX Technology Consulting works across the technology environment—from websites and cloud productivity to endpoints, operations and technology leadership. Engage BX for one defined problem or across the systems and processes connected to it.

BX PRACTICES
01
WEB & DIGITAL
02
CLOUD & PRODUCTIVITY
03
ENDPOINTS & DEVICES
04
IT OPERATIONS
05
TECHNOLOGY LEADERSHIP
02 / THE SYSTEM
THE BX TECHNOLOGY ENVIRONMENT

ONE BUSINESS.
ONE TECHNOLOGY
ENVIRONMENT.

Businesses experience technology as one environment—even when the systems underneath it are managed by different vendors, platforms and teams. BX looks at the connections between those systems so the solution to one problem doesn't create another.

BX ACROSS THE SYSTEM
01 / EXPERIENCE
WEB & DIGITAL
Websites, commerce, modernization, performance and the digital experiences customers interact with.
02 / PRODUCTIVITY
CLOUD & PRODUCTIVITY
Microsoft 365, Google Workspace, identity, collaboration, migrations and productivity platforms.
03 / WORKPLACE
ENDPOINTS & DEVICES
Device management, provisioning, compliance, lifecycle and the technology people work from every day.
04 / OPERATIONS
IT OPERATIONS
Processes, documentation, vendors, projects, assessments and how technology gets operated behind the scenes.
05 / DIRECTION
TECHNOLOGY LEADERSHIP
Planning, strategy, oversight and practical technology decision-making.
The categories are useful.
The connections matter more.
A website project can expose workflow problems. A cloud migration can affect identity, devices and onboarding. Endpoint work can reveal gaps in documentation or security. BX can stay focused on the original engagement while still understanding the larger environment around it.
03 / PRACTICES

FIVE PRACTICES.
ONE BX.

Each practice can stand on its own. When the work crosses boundaries, BX can move with it.
03.01 / WEB & DIGITAL
DIGITAL EXPERIENCE

BUILD THE EXPERIENCE
PEOPLE SEE.

Your website is often the first technology experience a customer has with the business. BX designs, develops and modernizes digital experiences that are easier to use, easier to manage and better aligned with what the organization is trying to accomplish.

STRATEGY / DESIGN / BUILD / IMPROVE
01
Website Design & Development
02
Website Redesign & Modernization
03
Mobile & Responsive Optimization
04
E-Commerce Development
05
Website Maintenance & Ongoing Support
06
Technical SEO Fundamentals
07
Performance & Analytics
08
Website Security Reviews
03.02 / CLOUD & PRODUCTIVITY
MICROSOFT 365 / GOOGLE WORKSPACE

MAKE THE PLATFORMS
BEHIND THE BUSINESS
WORK BETTER.

BX helps organizations implement, migrate, configure and improve the cloud productivity environments their teams rely on every day—from Microsoft 365 and Google Workspace to identity, collaboration, email and emerging AI capabilities.

MIGRATE / CONFIGURE / SECURE / ADOPT
01
Microsoft 365 Consulting & Administration
02
Microsoft 365 Implementation & Migration
03
Google Workspace Consulting & Migration
04
Microsoft Copilot Readiness, Deployment & Adoption
05
Teams / SharePoint / OneDrive
06
Identity, Access & MFA
07
Security & Governance Configuration
08
Employee Onboarding & Offboarding
09
Email & Collaboration Migrations
10
Domain, DNS, Mailbox, Alias & Group Planning
11
Post-Migration Testing & Support
03.03 / ENDPOINTS & DEVICES
WORKPLACE TECHNOLOGY

MANAGE THE TECHNOLOGY
PEOPLE WORK FROM.

Devices sit at the intersection of people, security and daily productivity. BX helps organizations build endpoint environments that are easier to deploy, manage, secure, support and maintain throughout the device lifecycle.

PROVISION / MANAGE / COMPLY / LIFECYCLE
01
Microsoft Intune
02
Apple & Jamf Management
03
Windows & macOS Management
04
Device Deployment & Provisioning
05
Compliance & Security Configuration
06
Application Deployment
07
Patch & Update Management
08
Device Lifecycle Management
09
Asset Management
BX
OPERATIONS
SYSTEM
03.04 / IT OPERATIONS
HOW TECHNOLOGY GETS RUN

IMPROVE HOW
TECHNOLOGY GETS RUN.

Technology problems are often operational problems in disguise. BX helps organizations improve the processes, documentation, vendors, standards and delivery practices behind the technology environment.

ASSESS / DOCUMENT / STANDARDIZE / DELIVER
01
IT Operations Assessments
02
Technology Environment Assessments
03
Process Improvement
04
SOPs & Documentation
05
Vendor Management
06
Technology Procurement & Recommendations
07
Policy Development
08
Technology Roadmapping
09
Project & Implementation Management
PLAN
PRIORITIZE
OVERSEE
DECIDE
03.05 / TECHNOLOGY LEADERSHIP
FRACTIONAL IT LEADERSHIP

TECHNOLOGY LEADERSHIP.
WITHOUT ANOTHER
EXECUTIVE ROLE.

Some organizations need experienced technology leadership before they need—or are ready to hire—a permanent senior IT leader. BX can provide practical direction and operational oversight on a fractional or contract basis.

STRATEGY / OVERSIGHT / PLANNING / DECISIONS
01
Fractional IT Management & Leadership
02
Technology Strategy
03
Operational Oversight
04
Vendor & Contract Oversight
05
Technology Planning
06
Budget Guidance
07
Executive Technology Advisory
08
Project Leadership
04 / ASSESSMENTS
WHEN THE PROBLEM ISN'T CLEAR YET

NOT SURE WHAT
YOU NEED?
START WITH WHAT
YOU HAVE.

A BX assessment provides a structured way to understand the current environment before committing to a larger project. The goal is not simply to identify problems—it is to determine priorities, practical next steps and what should happen first.

WEBSITE MICROSOFT 365 ENDPOINTS IT OPERATIONS TECHNOLOGY & SECURITY
01
CURRENT STATE →
02
FINDINGS →
03
PRIORITIES →
04
RECOMMENDATIONS →
05
ROADMAP ↗
05 / BUSINESS SUPPORT
WHEN THE NEED ISN'T A PROJECT

SOMETIMES YOU DON'T
NEED ANOTHER PROJECT.
YOU NEED HELP.

BX can also provide defined business technology support, escalation assistance and additional capacity without requiring every engagement to become a transformation initiative.

01
Remote Business IT Support

Practical remote assistance for business technology issues.

02
Microsoft 365 Support

Administration, troubleshooting and user support.

03
Employee Technology Support

Support for the technology employees use to do their work.

04
Executive & VIP Technology Support

Higher-touch support for business-critical stakeholders.

05
New-Hire Technology Setup

Accounts, access, devices and technology onboarding.

06
Troubleshooting & Escalation

Additional expertise when routine support reaches its limit.

07
Project Overflow & Support

Additional technology capacity for active internal initiatives.

06 / ENGAGEMENT
ENGAGE BX YOUR WAY

PROJECT.
CONTRACT.
ONGOING.

01
PROJECT

A defined outcome with a clear beginning, scope and deliverable.

WEBSITE MODERNIZATION M365 MIGRATION ASSESSMENT ENDPOINT IMPLEMENTATION
02
CONTRACT

Dedicated BX capacity for a defined period, implementation or operational requirement.

3–6 MONTH IMPLEMENTATION 6–12 MONTH OPERATIONS TRANSFORMATION INITIATIVE
03
ONGOING

Continued access to BX for environments that need support, maintenance, advisory or technology leadership.

WEBSITE MAINTENANCE TECHNOLOGY ADVISORY BUSINESS SUPPORT FRACTIONAL LEADERSHIP
07 / START HERE

YOU DON'T NEED TO KNOW
WHICH SERVICE
YOU NEED.

You just need to know what isn't working, what needs to change or what the business is trying to accomplish. BX can help determine the right path from there.
START A CONVERSATION ↗